Jan. 30, 2023
Q-flow kiosk expected to cut 42nd Medical Group wait times
MAXWELL AIR FORCE BASE, Ala. —
“Q-Flow is our solution, so patients don’t have to stand in long lines,” said Col. Paul Smith, commander, 42nd Healthcare Operations Squadron. “Beneficiaries can take a ticket and sit down until it is their turn to be called to the window for their prescription. We are trying to improve our customer experience at the medical group and believe this is one step toward achieving that goal.”