Contact Us
Location: 300 South Twining Street, Building 760, Maxwell Air Force Base, Alabama 36112-6219
Patient Advocate Location: Building 760, Third Floor, Room 3D-03
Hours: Monday through Friday, 7 a.m. to 4 p.m.
Telephone: 334-953-7529
We provide information and assistance to beneficiaries with concerns, comments or suggestions.
Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.
Customer Service
Phone Number: 334-953-7529
Email Address: patientadvocate@mail.mil
Phone Number: 334-953-2012
Email Address: bcacdcao@mail.mil
Interactive Customer Evaluation (ICE)
