Pharmacy
We’re pleased to provide pharmacy services to our patients. You can fill prescriptions at no cost from our pharmacy. If you have a prescription from a TRICARE network or non-network provider, you may fill it here, if it’s covered on the TRICARE formulary. Call us at 334-953-6868 to find out if your drug is available. We provide up to a 90-day supply for most drugs.
Maintenance Drugs
Maintenance drugs are those you take regularly for a chronic condition (i.e., drugs to control blood pressure or cholesterol). All beneficiaries must refill certain maintenance drugs through home delivery or at military pharmacies. This does not apply to active duty service members.
Search the List of Maintenance Drugs to see if you have a prescription that should be transferred to the Maxwell AFB Pharmacy or via home delivery.
Transferring Prescriptions
If you have prescriptions at a TRICARE network pharmacy, you may transfer them to our military pharmacy. Call the Express Scripts Member Choice center at 1-877-882-3335 to learn more about prescription transfers.
Tips to avoiding any potential long lines at the pharmacy:
- Have your doctor send prescriptions to us electronically at DoD Maxwell EPHCY and activate them ahead of time!
- Avoid the peak hours of 10:30 a.m. to 1:30 p.m.
- Avoid Fridays or days after a pharmacy closure (example: federal holiday, third Thursday of the month, etc.)
- Utilize the Script Center for your refills:
Filling Prescriptions
Automatic Prescription Activation
Providers send electronic prescriptions to DOD Maxwell ePhcy.
Pharmacy will automatically start prescription(s) processing on closest business day.
Eligible prescriptions will be filled within 48 hours, scan the QR code to receive a text notification.
Patients must pick up prescriptions within 14 calendar days.
To receive texts about problems or when prescriptions are ready.
New Prescriptions
If your provider is located at our facility:
- Your provider can send prescriptions to the pharmacy electronically
- You can turn in a paper prescription at the pharmacy
Is your provider a civilian TRICARE-authorized provider?
- If yes:
-
- Bring your paper prescription here to be filled
- If no:
Refills
It’s easy to refill your prescription at the Maxwell AFB Pharmacy!
- Call us at 334-212-5529 and use the prescription number listed on the bottle to complete your refill.
- Prescription refills will be completed in the order they are processed, within three duty days.
Use the Script Center for your refills: See this registration video from Keesler AFB about how to get set up with the Script Center.
Prescription Pick-up
You can wait for your prescription to be filled if it is an acute/pain-management/anti-biotic or new therapy medication. These medications will be ready to pick-up same day.
You can drop it off and pick up later if the prescription is a renewal medication.
Other Pharmacy Options
As a TRICARE beneficiary, you have other pharmacy options:
Prescription Costs
While there are no costs for prescriptions here at Maxwell AFB, there are costs for filling prescriptions via home delivery or at network pharmacies for all non-active duty beneficiaries:
Active duty service members have no copayment for covered drugs at any pharmacy.
TRICARE Formulary
The TRICARE Formulary is a list of generic and brand-name prescription drugs covered by TRICARE. You can search the TRICARE Formulary to:
- See how much it costs and where you can get it filled
- See if your prescription needs prior authorization
- Look up the medical necessity criteria
- Get the prior authorization and medical necessity forms for your prescription