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The 42nd Medical Group and Humana Military held a Provider Open House on base to strengthen the relationships with local care providers November 8, 2023. The open house provided the opportunity for the medical group to connect with the more than 30 community providers of mental health services to help them understand the base mission, the unique challenges faced by military families and how providers can better assist military members, retirees, and dependents.

Dec. 1, 2023

42nd Medical Group holds open house for network mental health providers

MAXWELL AIR FORCE BASE, Ala. — The 42nd Medical Group and Humana Military held a Provider Open House on base to strengthen the relationships with local care providers, Nov. 8, 2023.The open house provided the opportunity for the medical group to connect with over 30 community providers of mental health services to help them understand the base mission, the unique challenges faced by military families, and how providers can better assist military members, retirees, and dependents.

The 42nd Medical Group pharmacy is re-introducing the “Q-Flow” services kiosk for patients and beneficiaries picking up prescriptions at Maxwell Medical Treatment Facility.

Jan. 30, 2023

Q-flow kiosk expected to cut 42nd Medical Group wait times

MAXWELL AIR FORCE BASE, Ala. —  “Q-Flow is our solution, so patients don’t have to stand in long lines,” said Col. Paul Smith, commander, 42nd Healthcare Operations Squadron. “Beneficiaries can take a ticket and sit down until it is their turn to be called to the window for their prescription. We are trying to improve our customer experience at the medical group and believe this is one step toward achieving that goal.”

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